Longtime owner Jerry Koblin sells business to NJ company with small town roots

Nyack Landmark Koblinโ€™s Pharmacy Changes Hands

By CJ MILLER

Originally published by Nyack Free Press

Jeffrey Rucker, 40, is Koblinโ€™s new pharmacist. He took the business over from lifetime Nyacker Jerry Koblin last November. / CJ Miller
Jeffrey Rucker, 40, is Koblinโ€™s new pharmacist. He took the business over from lifetime Nyacker Jerry Koblin last November. / CJ Miller

NYACK โ€“ Nyack mainstay Koblinโ€™s Pharmacy has changed hands, but the new owner says it will remain a neighborhood landmark dedicated to serving its customers.

New Jersey resident Jeffrey Rucker, 40, is Koblinโ€™s new pharmacist. He took the business over from lifetime Nyacker Jerry Koblin last November, and Rucker says heโ€™s got big shoes to fill.

โ€œItโ€™s a little overwhelming โ€“ itโ€™s a lot to try to live up to. Iโ€™m not going to fill Jerryโ€™s shoes, but I will aspire to be as good as he was,โ€ Rucker said on a busy Monday at the bustling village drugstore.

Rucker comes to Nyack with previous pharmaceutical experience โ€“ he is part of a group of business owners who own drugstores in West Milford and Hasbrouck Heights, NJ. He says the groupโ€™s main goal is to preserve the small-town feel and service of family-owned drugstores without losing the personal touch.

โ€œThis is our first store in Rockland. Itโ€™s a lot different form where I was,โ€ says Rucker, whose commute from his New Jersey home has increased by about 10 miles. โ€œOverall, Nyack is a unique place and I like the diversity. Itโ€™s never a boring day.โ€

Rucker says his goals include some computer software updates and adding a second morning delivery run to the afternoon schedule that Koblinโ€™s has provided to deliver needed medications and other necessities to its customers.

โ€œOur emphasis is on service to people. The big chain stores may have us on prices and sheer numbers, but weโ€™ll excel with service every time. You can care for the patients that much more when youโ€™re focused on individuals, not numbers,โ€ Rucker said. โ€œBusiness is picking up a bit now, and deliveries tend to run higher in the winter.โ€

Many of Koblinโ€™s staff have elected to stay on and work under the new regime, said former owner Jerry Koblin, 76. He hopes his familyโ€™s legacy of customer service and dedication to the community will live on.

โ€œItโ€™s been my life,โ€ Koblin said when asked what the business has meant to him over the 60-plus years heโ€™s run it after taking over from his father, David, who founded the pharmacy in 1934. โ€œThe opportunity came up to sell it and keep it as an independent pharmacy, so we took it. I tell all my customers theyโ€™re still going get better service even if Iโ€™m not there.โ€

Rucker, in the meantime, said heโ€™s dedicated to maintaining the level of personal attention and service Koblinโ€™s is known for, while making a few changes of his own.

โ€œIโ€™m just trying to make it my own without changing anything too much,โ€ Rucker says. โ€œJerry set the bar pretty damned high. Living up to his standard will be the hardest thing. Heโ€™s still such a factor in town. Itโ€™s a lot to live up to.โ€

Nyack Mayor Jen Laird White said she was grateful Koblinโ€™s would remain an anchor business in the village, which is moving forward aggressively with plans to revitalize the riverfront downtown.

โ€œWeโ€™re all devastated to lose Jerry, but weโ€™re delighted that Koblinโ€™s is staying,โ€ White said. โ€œIn any discussion of the town, thereโ€™s a tremendous vested interest in Koblinโ€™s and what do any changes mean for the store. Itโ€™s important that the people behind the counter know us. Koblinโ€™s is an excellent remnant of times gone by.โ€

For Jerry Koblin, who took over the family business after returning from military service in the National Guard in 1968, those โ€œtimes gone byโ€ bring up memories that make it hard for him to let go.

โ€œAs time goes on, I try to visit a little bit less. It just takes time,โ€ Kobin said from his Nyack home Tuesday. โ€œMy father was born here in Nyack on Main Street. Iโ€™ve lived here all my life. So has my wife. She still does all the windows โ€“ she just did the Valentineโ€™s Day window. She doesnโ€™t want to let go, either.โ€

Koblin says a lifetime of working and living in his beloved village was a labor of love โ€“ and a legacy he hopes to leave behind.

โ€œWe were a one stop shopping place, from shoelaces to bread to medicine. I think I expanded on it. My father was a good guy, but he had ulcers all his life. I never had them. He was always nervous, but I can fight back pretty well,โ€ Koblin laughs. โ€œMy grandfather came here in 1907 and opened a clothing store in 1911. Not too many people can say that. Iโ€™ve always tried to give back. If people needed a donation, we gave it. I always went out of my way, and I feel I did my best. Itโ€™s my town, and it always has been.โ€

Koblin said heโ€™ll keep busy, but retirement is hard for the man whose family help build a cornerstone of the Village of Nyack.

โ€œSome people work until they drop. I always thought Iโ€™d be one of those people,โ€ Koblin mused. โ€œMost people plan for retirement. I never did.โ€

Koblins Pharmacy: 845-358-0668, 96 Main St., Nyack. www.koblins.com Hours: Monday โ€“ Friday, 9 a.m. to 8 p.m., Sat. 9 a.m. to 6 p.m., Sunday 8:30 a.m. to 2 p.m.

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