Serenity Community Care: Fostering Community Well-Being in NYS

Serenity Community Care serves as a beacon of support and hope for families in need throughout New York State. With effective care management, Serenity Community Care helps people navigate life challenges by ensuring they receive comprehensive care tailored to their unique health and wellness needs.

These services are designed to support clients who experience chronic developmental, mental, and physical health diagnoses. To be eligible for care management services, a person must be suffering from at least two diagnosed chronic conditions related to either mental and/or physical health. This includes conditions like diabetes, high blood pressure, and heart disease. People who also qualify for services include individuals with Serious Emotional Disturbances (SED), Serious Mental Illness (SMI), Sickle Cell Disease, and HIV/AIDS.

Serenity Community Care’s mission is to connect clients with essential resources, including housing, nutrition support, financial assistance, transportation, medical and mental health care, and specialized therapies. Many families often seek care management because they lack a strong support network. Serenity Community Care strives to fill this gap by providing comprehensive, community-based support. Assistance involves identifying and accessing available healthcare and social services to address the underlying issues that may contribute to an adult, child, or a family’s struggles. When applicable, community support can include helping the individual secure local subsidized housing, WIC, medical care referrals, mental health referrals, and Home and Community Based Services (HCBS).

Home and Community Based Services (HCBS) is a program geared toward children who do not have a network of support and are at risk of hospitalization. HCBS involves connecting the child with mentors and support specialists in home and community settings. The mentors, equipped with a tailor-made service plan, work directly with the child to help them develop crucial skills and healthy habits. Ultimately, with this service, families will be able to operate more harmoniously, and the children will be able to develop into functional adults.

One notable success story involves a client who was bullied at school due to family struggles. Serenity Community Care connected him with role models skilled in counseling who taught him sports like baseball and football, to help him gain confidence and acceptance among his peers, as well as coaching him on how to react in situations where he felt bullied.

The ultimate goal of Serenity Community Care is to address both immediate needs and long-term goals. The agency’s holistic approach extends to everyday life skills, helping families find balance in areas such as healthy eating and household management. The full list of Serenity Community Care’s services include:

• Community Habilitation
• Day Habilitation
• Caregiver/Family Advocacy and Support Services
• Respite (both Planned and Crisis) 
• Prevocational Services
• Supported Employment
• Palliative Care (Examples: Expressive therapy, massage therapy, art therapy, etc)
• Counseling and Support Services
• Pain and Symptom Management
• Adaptive and Assistive Technology
• Vehicle Modifications
• Environmental Modifications
• Non-Medical Transportation

Serenity Community Care’s commitment to fostering a supportive and inclusive community is evident in their comprehensive approach to care. By addressing the multifaceted needs of their clients, they strive to create a brighter future for individuals and families in New York. Their team includes multilingual staff, and they accept most insurances, including Medicaid.

To register for care management services with Serenity Community Care, clients can fill out a registration package with their basic information and insurance details. After submitting the package, the intake team will conduct a brief consultation to match their needs with the appropriate services. They can be reached at 833-523-8400 or intake@serenitycc.net. The website is www.serenitycc.net.

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