OMBUDSMAN ALERT: Seniors, beware of Medicaid scams


The Ombudsman Alert has previously warned readers of several scams, including the infamous IRS scam, phony lottery scams and others.

However, the latest scam that has the potential to affect nearly all senior citizens in the US may be the most threatening of all! This scam will try to go after all Medicare recipients as they await the promised replacement of their newly issued Medicare cards in which social security numbers will be replaced by a new ID number.

In this regard, the following vital information was forwarded to this Ombudsman with the request that he share it with our readers:

Perhaps you haven’t heard, but starting in April 2018, Medicare will issue new cards to all Medicare recipients. The new cards will no longer use Social Security numbers. Instead, members will be identified by a unique, eleven-character ID composed of numbers and letters.

The reasoning is sound. The old cards contained social security numbers and getting rid of those numbers should help reduce fraud. According to Medicare, the new cards will be sent automatically, so there’s no need to do a thing. Unfortunately, that’s the end of the good news.

The Medicare market is huge

Everyone 65 or older, roughly 60 million people, have Medicare. Your insurance may be provided via a Medicare Advantage plan, or you may have a supplemental plan, but the bottom line is if you’re over 65, you’re in what I call the “Medicare market.” Because it would be nearly impossible to ship out all those new cards at once, the switch will take place over the course of one year.

With a target market of 60 million people, many with some form of cognitive impairment, and more than a year to run their scams, is it any wonder scammers are salivating over the potential windfall? Even seniors without a cognitive impairment risk falling into the trap of following the lessons we were taught early in life—be trusting, be polite. Both lessons are tools scammers can use to their advantage.

Medicare card scam tips

Tip 1: Medicare will never call, email or text you to ask for your personal information. This means that if you receive a communication asking for your information, it’s a scam.

Tip 2: The new cards cost nothing. If you’re asked to pay a fee to expedite or process shipment of your new card, it’s a scam.

Tip 3: Medicare will also not contact you via phone, email, or text to discuss your “new benefits” or find out if you’ve received your new card. Medicare benefits are not changing just because new cards are being sent out.

Tip 4: If someone calls, emails, or texts you and claims your Medicare benefits are in danger of being cancelled unless you pay a fee or share your information, it’s a scam.

Tip 5: Medicare does not accept payment in the form of gift cards, wired money, or credit card. If someone asks you to send them money, it’s a scam!


Please send all comments and questions to: [email protected]

You must be logged in to post a comment Login